Rustic Rejuvenation Spa

Appointments: - Rustic Rejuvenation is a BY APPOINTMENT ONLY facility. Walk in’s are NOT accepted. •Non-refundable appointment retainer & Card on File - When scheduling any appointment, a non-refundable deposit will be required to secure your chosen appointment time. -Clients will also be required to have a card on file, this makes deposits and any fees much easier for both parties! •Cancellation & Rescheduling: - Canceling or rescheduling appointments must be made at least 48 hours prior to the scheduled appointment time to avoid fees. - A 50% (of the booked service) fee will be applied to the card on file for canceling or rescheduling less than 48 hours to your scheduled appointment time. •No Shows: - No shows will result in a $50 fee or a fee for 50% of the scheduled service, which ever is greater. - No shows for a second time will result in a fee equivalent to 100% of the scheduled service. - No shows for a third time will result in a fee of 100% of the service, as well as no longer be able to book with Rustic Rejuvenation. •Running late: - I have a 15 minute grace period. After 5 minutes an attempt will be made to contact the client. - Anything after the 15 minutes will result in the cancellation of the appointment, as well as the deposit being forfeited and a fee equivalent to 100% of the service will be applied to the card on file. Forms: - Any forms that are received after booking an appointment MUST be filled out as accurately and correctly as possible before you arrive to your appointment. •Children: - Please DO NOT bring small children to your appointment, as they will not be allowed in the treatment room. - Upon arrival with children, you will be asked to reschedule your appointment. - This policy is to ensure that you as a client are getting the best possible experience with your appointment. This also ensures the safety of the client, child, and myself.